Parent Access to Information
Family Educational Rights and Privacy Act (FERPA)
FERPA is a Federal law that protects the
privacy of student educational records. Parents
have certain rights with respect to their children's education records, but those rights terminate when the student begins college or reaches age 18. All UC Merced students have
FERPA protection. Students can grant authorization to parents and others to
access protected information. That process is discussed below. Without this
authorization, Student Business Services cannot provide student account
information (account balance, refund status, etc.) to anyone other than the student.
Establishing a Parent PIN
Students grant parents
authorization to access student records by establishing a Parent PIN (a user name and password) on the ePay website. From the ePay home
page, click the Students tab and select Manage Parent PIN
under the Profile section.
Once a Parent PIN is established, it will be needed by the parent
to access the ePay website or discuss the student’s account with Student
Business Services staff. If the parent forgets his/her username or password, the
student must delete the existing Parent PIN and create a new one. Student
Business Services cannot reset usernames and passwords.
Viewing Your Student's Account
The following link takes you to the Parent Sign-In Page, where you will enter your username and password. As a parent,
you are only able to access certain areas of ePay.
From the home page, click the Students tab and select Student Account. Scroll
down to Account Activity to view detailed account activity on your
Your student's account is updated daily and reflects current
charges, payments, and waivers. Please note that charges may appear on your
student's account well into the semester if your student adds or
drops courses during the Add/Drop period or leaves UC Merced mid-term. Your
student is responsible for checking his/her student account regularly for new
Billing statements are generally available for viewing on the ePay
website on the first business day of each month. The billing statement is a
static picture of your student's account on the day the billing statement is
generated. Once published, billing
statements are not updated with additional charges or payments. To view the
current billing statement, sign in to ePay. From the home page, click the Students tab and
select eBill Statements. Select the current year then select the most recent billing statement.