Parent Access to Information

 

Family Educational Rights and Privacy Act (FERPA)

 

FERPA is a Federal law that protects the privacy of student educational records.  Parents have certain rights with respect to their children's education records. But FERPA terminates these parental rights when the student reaches the age of 18 or attends a school beyond the high school level. Thus, all UC Merced students have FERPA protection.

 

Students can grant authorization to parents and others to access protected information. That process is discussed below. Without this authorization Student Business Services cannot provide student account information (account balance, refund status, etc.) to anyone other than the student.

 

Establishing a Parent PIN

Students grant parents authorization to access student records by establishing a Parent PIN (a user name and password) on the ePay website. From the ePay home page, click the Students tab and select Manage Parent PIN under the Profile section.

Once a Parent PIN is established, it will be needed by the parent to access the ePay website or discuss the student’s account with Student Business Services staff. If the parent forgets his/her username or password, the student must delete the existing Parent PIN and create a new one. Student Business Services does not have the ability to reset usernames and passwords on the student's behalf. 

 

Viewing Your Student's Account

 

The following link takes you to the Parent Sign-In Page, where you will enter your username and password. As a parent, you are only able to access certain areas of ePay.

From the home page, click the Students tab and select Student Account. Scroll down to Account Activity to view detailed account activity on your student's account.

Your student's account is updated daily and reflects current charges, payments, and waivers.  Please note that charges may appear on your student's account well into the semester if your student adds or drops courses during the Add/Drop period or leaves UC Merced mid-semester.   Your student is responsible for checking his/her student account regularly for new charges.

 

Billing Statements

 

Billing statements are generally available for viewing on the ePay website on the first business day of each month. The billing statement is a static picture of your student's account on the day the billing statement is generated.  Once published, billing statements are not updated with additional charges or payments.  To view the current billing statement, sign in to ePay​.  From the home page, click the Students tab and select eBill Statements. Select the current year then select the most recent billing statement.